I will start off by saying that all the staff members I dealt with at both the main office and the marina were super friendly and helpful. The low star review is because of the condition of the boat we were provided for our full day rental. The boat was much older than we're used to, which would have been fine if it was well maintained and cleaned. The cupholders were all dirty and looked like they hadn't been cleaned for a while. The captain's chair was missing some bolts underneath that made it lean heavily to the right and uncomfortable for any sitting longer than a couple minutes. Even though the staff member who did the run-through with me pointed to where the fire extinguisher and flag was, after getting on the lake we realized the flag wasn't actually there, and couldn't find one on anywhere on the boat. Overall, for the price we paid, which was non-refundable after booking, we were underwhelmed with the rental experience and this location. For reference, we have rented boats many times before at other locations and not had this experience.