Called yesterday and spoke with someone in the office and was told they had availability and they would def be able to get us in. I had a previous reservation at a place farther away, I called that night cancelled that reservation. As soon as the money was back in our account I called and tried to make an appointment and now they don't do tent reservations for more than 2 days. I went over all that the night before with the person I spoke with and it wasn't an issue, now they won't take us. And I'm out my other reservation. Their customer service is extremely lacking.