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Jim Mcgrath

1 year ago
2/5

Campsite: Rails End RV and Mobile Home Park

My wife and I stayed here for 3 nights in December 2022. If I had written an immediate review, I would have given them 5 stars. People were great, staff was good, and we were welcomed and safe. Fast forward to July 2023 when we receive a collection notice in the mail saying we didn't pay. We were shocked. Campers don't stay at campgrounds without paying before they park. My wife called the collection people and was told if we couldn't produce a receipt, we had to pay (again) This campground did not take credit cards and we thought we had paid cash and no we wouldn't have kept the receipt after 8 months. As my wife was getting ready to pay them AGAIN, I asked her to check out bank account to see if we had written a check.... Low and behold we did. My wife called the collection company back, but they wouldn't talk with her, so she emailed them our proof but still they didn't call back and apologize. We haven't heard anything from anyone, but at least now we have proof. What is more a shame, we would have visited them again this December, but I'm guessing now we will find someplace else to go.

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