We rented a full hook up spot for our camper from a Thursday till a Sunday. We arrived late Thursday night. Went out on UTVs all day Friday. Came back and showered in the shower facilities and enjoyed the evening. Nice quiet area. Went back out on UTVs Saturday morning. There was no water when we left. When we stopped back around 2pm for a bathroom break, there was still no water (so no shower or toilet usage). We were told it would be back on in a couple hours. Two of us stayed back while the rest went out on trails again. Right before the office closed I went up and inquired as to the water situation (well past the 2 hour mark). I was told it should be back on within the next hour. By 9pm when the rest of the group returned (covered in mud as it had rained quite a bit) and there was still NO water! We couldn't use the bathrooms, showers or laundry facilities and we were direct hook up so we had no water in our camper either! There was 8 of us. No one on site to help. No emergency number to call. Tried to message them on Facebook but never received a response. And it was too late to try and pack up and go find somewhere else to spend the night. The next morning we woke up early to head home and we STILL had no water! We couldn't empty our black tanks as there was no water to rinse them. We had to drive over 16 hours home with our tanks full and covered in dried mud and dirt. They refunded us $20. Will definitely go back to the area to ride trails but will NOT be staying there again nor would I recommend them.