Great front desk management. I came in as a single kayaker and was turned away from Burke's Canoes. After 43 years I was excluded for being a single women on open waters. I offered to go with another group and he stated we don't have anyone. I left and went next door where they took amazing care of me. Showed me a map, gave me very good instructions to stay safe, and gave me a ride down to the water. They exuded customer service! Will return here for all my families camping and canoeing needs. After 43 years of up the street I have a lifetime to support this business. The liven family that takes care of the place is just just so pleasant. Her boys were super helpful with the business and looked out for Momma Bear. Love happy accidents. Recommend this place to anyone coming to the russian river! And it was only 20$$$ for the day use!!