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James Sudenga

1 year ago
2/5

Campsite: Kamp Komfort

This is my first campground review after 20 years of camping.

The low ranking is b/c of the noise being right next to interstate, and, most importantly, because of very unprofessional staff/owner.

We were there over labor day weekend and yet there was no one there when we needed help.

They don't have campfire rings at campsite, you must go to office to obtain one. Yet, when we went to get one at office at 4:pm on a Saturday afternoon of Labor Day weekend, no one was there to help. In fact there was a sign next to office telling us NOT to ring or call adjacent house next door where they reside.

So, we did a campfire that night on gravel, not grass.

That next morning, the owner comes up to our door and she admonishes us like we were her children for doing a campfire. She was completely untrained in professionalism and how to resolve issues.

When I told her no one was in office and that it said not to call or ring doorbell, she almost screamed, "well then you should have called the campground phone!"

I was stunned at her attitude then told her not to worry and that I would clean up the ashes from campfire as I tried to diffuse the issue. In the remaining two hours there, they must have come by 3 times, and they were not friendly, at all.

We left without further incidence and just concluded she'd had a bad day.

The next month we decided to stay there again. We called to make reservations, and even left a message. No call back! Clearly this was done on purpose.

So we instead, stayed at Morraine View State park where it was prettier, half the price, and staff was very courteous.

Camp Comfort is a pretty campground, but very noisy since it's right next to I70. But, staff is not around that much and there are no campfirerings. I've never seen such a thing.

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