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J Penn

1 year ago
1/5

Campsite: Solstice Motorcoach Resort

Convenient booking on the web site. When my husband and son arrived the manager was rude and questioned my husband like it was an investigation. It is quite and the surrounding area is only desert. We decided to stay longer so I made another reservation on line. When we went to the office the manager was extremely upset that I made another without asking his permission. He attempted cause an argument between my husband and I then carried on saying we put him in a bad position because the park isn't for children and we have our son but our son is not a little kid he tried to take advantage of the amenities and was rudely turned away because only adults are allowed. He also lied to us saying there was going to be maintenance done on the sites and we were interfering with that. And that it wasn't a long term park but we personally know people that have been living there for years. So if you want to be lied to and treated rude and belittling with no respect to your family this is the place. Also don't believe what you read on the website about charges for power because he will charge whatever he wants I had a 4 day reservation and a 2 week reservation I should have only been charged for the 2 week reservation but he overcharged us and also charged a card he wasn't authorized to use. If you can't believe there website and the manager is a discriminating liar. It's not worth ANYONE'S time effort or money to deal with this dishonest business

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