First of all, having to drive 8 miles down to pick up the key and having to drive back another 8 miles to the actual location is not great. We were given a packet to check in for after hours and it had the wrong information about where to find our room. Then it also says in the papers that we must register our vehicle with the office, which was already closed at the time we arrived (8pm). The number provided went to voicemail and mentioned to call a different number which went to the wrong person. When we finally got through the person who picked up the phone was very rude and didn't help us with anything we asked. ( vehicle registration, the main room light not working) and just told us they're not emergencies and to call back tomorrow. What is service? It is non-existent here and I got yelled at for no reason. All of that for a hefty price for a one night stay. I wish I opted to just drive home instead of staying the night here. Absolutely horrendous experience and I am traumatized by the way I was treated. Will not return and will not recommend to anyone