We called a week before visiting to make the reservation. We arrived to the campground late because we had car trouble on the way down. When we got to our site, someone was on it so we pulled on an empty site. At 9:15 the next morning, we went to check in and the office door was locked. Suppose to be open at 9 am. We knocked on the door, the guy came to the door. He not let us enter the office. He was irritated that we came in late the night before. He couldn’t find our reservation, we showed him proof of the call and he acted like he didn’t even want to deal with us. He made the comment that he wouldn’t have let us come in last night if he knew we were going to be that late. We literally arrived a few minutes after 11 the night before. He made us sit outside in the heat to fill out all the paperwork and pay for our site. He constantly interrupted us and honestly made us feel like we were an inconvenience to him with us even being there. The next day, we had to buy 2 extra trail passes and he had an attitude about doing that. He put the paperwork on the counter and tossed the pen at our son. He is just rude. The guy we dealt with is the son of the owner. Apparently, the owner was out of town this weekend. The owner is always so nice. We have been visiting this campground for years and rent at least 2 side by sides everytime we are there. It amazes us that he would leave his son in charge with as rude as he is. We will definitely not be returning!