Upon arrival, we waited 15 minutes as they couldn't find our reservation. Should have been a clue! Our reservations were booked and paid through our Coast to Coast membership but the clerk at the front desk demanded an additional $35 per night which she said was for electricity. So we ended up paying $85 per night which didn't include any internet (another additional charge). This place is a dump. It is more of a trailer park of almost homeless residents living here full time. Everything is in need of repair. I took a shower this morning and had to turn on the hot water full blast without using any cold water just to get it warm enough to take a shower. Bathroom looks like it was built in 1950. One of the two men's restrooms did not have any hot water at all. The restaurant is run down, too. They didn't have any propane so our choice for dinner was either hot dogs or hamburgers. Service was good, burgers were good but served with potato chips. Again, everything is scaled down to the minimum and absolutely no ambiance on what you would call a "restaurant". I don't know where they get the idea to call this place a resort. It's more like a "last resort". Keep driving and find another place that actually cares about their clients and what they offer.