Worst experience ever. Birthday= ruined.

Spent a fortune here for absolutely nothing.

Let me preface this by saying I have wanted to see Antelope Canyon for years and I begged my boyfriend to reserve this place on Airbnb for my birthday because I thought it would be an amazing experience and it had great reviews. We drove 16 HOURS from Texas to stay here and if we had known it would be such a horrible waste of money we would have stayed home.

First of all, the host did not message us at all after reserving until around 3pm the day of (we were still driving) and never told us a check in time or that our private tour would be that day. Because of this lack of communication, we assumed the private canyon tour time would be discussed and decided on when we arrived. Unfortunately that was not the case, even though the host never reached out to us to say that our tour was at 4pm. If we had known we would have left a day earlier so we would have made it on time but they offered no solution or reschedule or refund for the tour we allegedly missed. It is also allegedly a self check in but there was never a tent set up for us? We literally had to pitch our own tent (thankfully we had one), so I’m confused what we paid $300+ for….. If all we were getting was a spot to set up a tent we could have went literally anywhere else and paid $20 for a spot. They then told us that because there was a solar eclipse the next morning that they would be closed and that we could not have a tour the next day. They never offered a refund even though they were at fault for not communicating when the tour would be. Such a rip off if you ask me. Wouldn’t have even left a review if they had apologized and at least refunded us the difference that the private tour added to the cost of our stay but they could not even admit their wrong.

Let me also say if you are planning on getting a “private” camping site, they are not private whatsoever😂 We had a random man creeping on us the entire time from 50ft away.

They also have random unleashed dogs that wander around? Scared the daylights out of us all night thinking there were coyotes or some other wild animal circling and scratching on our tent all night long.

I could literally go on all day about what a horrible experience this place was but I will leave it at that. Do not waste your money on this I’m sure you could find way nicer and cooler places to stay than a place that steals your money and provides not even the bare minimum.