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Ernie Givans

1 year ago
1/5

Campsite: The Bluffs on Manistee Lake 55+ RV Resort

Nice clean park and nice staff. Problem with our reservation though. We made reservations to meet up with friends. We were told we could only get 8 of the 10 nights we requested and booked 8 nights on site 2. We were then called by staff and told if we changed sites they could honor our reservation for 10 nights on that site. When we arrived we were told our reservation was still only 8 nights. The staff was willing to work with us to fix the issue but the manager overruled them and told us that since there was nothing in “writing” to confirm the phone conversation that they didn’t have to accommodate us. In order to stay to visit with our friends we had to move sites and pay a higher daily charge for the last 2 nights.

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