Is this your excuse for a low review ?? To say that this is from the competency???? I wont post the picture of my son with the scar he got in this day care for respect to him. Not incident report, not answers from anyone when my wife asked for it. My baby was in time out for 30 min (all was watched through the cameras) and my wife had to call the owners to stop this situation. The solution after she very politely claimed about it (and we have all the text messages to prove it), was to move our baby to a bigger kids class, where he got hard injuries every single day. There is not excuse for moving a baby to a toddler’s room and to expose him to aggressions while the teachers didn’t do enough to protect him. Instead of this, teachers didn’t realize about the incidents, or when they did, while were watching them, just praised the aggressive kids with hugs and toys, allowing and educating aggressive kiddos. No redirections, only time out, or the most common is the suspensions (my baby never was suspended). This is an expensive day care for the low quality and poor service provided. The owners try to convince parents that teachers are well prepared, but if you talk to the teachers they recognize they don’t have experience educating kids others than their own children. Iid you have kids do not bring them to this place, lack of teacher’s control and education to understand and take care well of our love ones.