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Deana Tucker

3 years ago
2/5

Campsite: The Palms River Resort

I'm a current renter of their storage area. Over Memorial weekend the manager there confronted me at the gate while I was searching for my remote to enter. She was very harsh and kept telling me I couldn't be there and the pool was closed she finally drove away yelling that I couldn't be inside without a remote. I found my remote and had used the bathroom when she returned. I was sitting in my car looking for my phone. She locked the pool gate then came to my car window and told me the pool was closed 2 more times which I told her I wasn't using the pool. She told me the entire area was closed and I was not to be there. At this point I noticed she appeared to be drunk. I asked her if this was so she claimed she didnt drink. I asked her why was she harassing me a customer of the place. She denied this and sat in her golf cart watching me. I found my lost phone and parked in front of my trailor in which she followed me and sat and watched again. At this point I was to intimidated to go to my trailor and I stayed in my car. She finally left. This was uncalled for treatment and especially to do this while she was drunk. All night long a loud party went on I finally fell asleep around 3am which this party continued late into the following day and night. I find it strange her over concern with me yet allowed a loud party to go on. I don't think she has been there long but her actions were unprofessional. Im looking into taking my trailer else where. This park has always been a well kept park and the noise level was always reserved. Customers are no longer treated well and allnight parties are allowed.

Unhappy storage customer

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