Im looking to be in the Seattle area passing threw to Alaska. While booking my cross country trip from NC I rely HEAVILY on Google reviews from customers of each park we have considered staying at. It helps us know what to expect what they do and don't have sometimes like in the reviews I've read here that you don't allow large dogs which we have a 50 lb dog. What I can't believe about this particular park is how the owners/ management can sit here and respond to reviewers in the manner they have. You run a customer service business. Customers don't owe you, you owe them. YOU the owner/ manager should be apologetic and offer resolution. That gives your future guests the ability to decide well Suzie Q (just hypothetical because by the looks of it you say none of the reviewers stayed in your park) didn't like her stay. Well me as a intelligent down to earth individual knows that there are hard to please people out there. You could kiss their feet and line your sights with gold and they still wouldn't be happy. Just an fyi your future campers know there are those people in the world. So no one looking at your reviews is going to care about the few 1 star reviewers. The way you responded to them though I do care about. You could leave it blank, not respond or just simply apologize and offer a free soda. But you didn't. Your responses to your reviews kept me from using your park oh and the no larger dog rules NOT your reviews.