Needed to extend our stay to complete planned activities last time we stayed there. The desk agent assigned us a new spot for that night and told us we could move to that location early in the morning since nobody was there, and we could get to our activities early as required. When I went back to the office to confirm our new spot the same agent was not there and I was told I would have to move my trailer off of property by 11 a.m. and not be able to return until 1:00. This would totally ruin our plans and was not what I was promised. I was understandably upset and let it be known. I thought that the problem got resolved and we were able to complete our stay as promised and accomplished our goals. Now I have attempted to make reservations there again and been notified that I am blocked from ALL Treehouse Communities Resorts in perpetuity, because their people failed to communicate internally and put a guest in an untenable situation. It's a beautiful location and we loved staying there despite being overcrowded (far too many RVs for the amount of space...tiny lots) and a sour, intractable manager that does not return phone calls. There is a great little state park not far from there that we will probably stay at next time.

Follow up: Sunset Isle RV in their response below expressed their desire to make things right, but it was only lip service as they have continued to not answer my calls or return calls when messages are left. They are only trying to look good in the face of negative reviews. Don't believe it.