WOW! That’s how I would describe our experience with Kiona West Painting (KW). We filed an insurance claim for damage that occurred during a windstorm in September of 2022 and needed to find a reliable painter. We had a couple of companies provide us a quote and based on recommendations, we called two companies. Overall, the quotes were similar, but KW did a much better job in measuring the surface area of the house and giving us an accurate quote. They were also very upfront regarding the timeline for starting our job, as the weather was going to be cold for the next several months.

Fast forward to March of 2023, KW reached back out to get us on the schedule, with plenty of time to allow us to get ready for them to start. During that time, KW guided us to different Apps that would help us select our paint colors and gave us some really good recommendations to help us decide. Between November and March, they also helped to deal with our insurance company and explain their quote to them. This was a huge help, as the stresses of dealing with an insurance company can be difficult. With the insurance settled and the weather warming up, they started painting in the beginning of April.

KW showed up and started prepping, painting and doing what they do. I expected a certain level of paint around the house to have issues, overspray, etc. However, I found none of it. They masked off the house really well and cleaned up at the end of each workday. You could barely tell there was painting going on at the house during the project.

Then, there were the painters themselves. They were excellent at asking questions to clarify what we wanted and were also willing to stop and answer our questions too. As the project was wrapping up, we went over the areas that needed touch ups (which were minimal) and it didn’t require any follow up on our part, to ensure it got done.

The end result was a perfectly painted house! From a customer service perspective, we couldn’t be happier. They communicated well, the painters were awesome and the house turned out better than we hoped for. I don’t think we’ll ever use another painting company besides Kiona West Painting!