I recently just had a family reunion at this resort the weekend of June 10th to the 13th. I have to say the lady that was working there over this weekend I don't know if she was the owner or just management but she was very disrespectful and rude. This lady yelled at my family multiple times during our stay. She threatened to charge me personally for other family members that were not packed and ready to go at check at time which was 1030am and she was yelling at them at 915ish to hurry and get out. This lady even yelled at my 84 year old grandmother who was checked out and ready to go before 1030am but had an accident and had to go back to the room and change her clothing and this lady yelled at her and degraded her and threatened to charge her for an extra night as well. I can understand that there was a lot of people and a lot of rules and regulations they have to follow but I absolutely did not sign up to be yelled at like a 3 year old child. I did not sign up for my family to feel uncomfortable around this lady. I especially did not sign up for this lady to be disrespectful to my grandmother and degrade her for uncontrollable reason. I mean have a heart. I do not recommend this place unless there is a different management/owner there. She made the whole trip to unbearable 🙄.