65-year-old, life-long car-camping road trippers here. We have a 2013 Ford E350 passenger van we bought in 2018. My husband and I took out all the seats and he built a platform bed and places to store our camping gear. We used the van like that for two years before we decided to plunk down some cash to improve it.

I started working with Derek in February, 2021 and due to covid-19 and a huge backlog of builds, CCV wasn't able to put on our pop-top and do our build until fall that year. Derek was up-front about the delay and the schedule for our build was exactly what he told us.

I was aware of on-line reviews and concerns about communication and quality of work at CCV, but they are literally one of the only shops in the USA that does custom work on these old Ford vans. We drove it to/from NorCal to have CCV work on it. I love their company mission and vision: "...providing varying levels of van build–outs for differing lifestyles and budgets," and "...own a van, gain the memories that make life rich" and "a life filled with adventure is a life well-lived."

Communication with Derek was tough at first, but when our van build got closer, it improved a lot. CCV's designer worked closely with me to plan out our custom interior and it turned out great. We spend most of our time outside our van and get a hotel room every 4th or 5th night so all we wanted was a pop-top, fridge, custom storage, and small induction cook top in case of bad weather. No water or propane systems. CCV was happy to do that and they did not try to sell us stuff we didn't want or need.

There were some minor quality control issues, but CCV quickly and easily honored their warranty. Definitely take time at pickup to go through your new van thoroughly with the lead for your project. Check out each system (electrical, water, propane, etc.) carefully.

We love our van - it's just what we wanted, no more and no less. We take at on at least two 3-week trips per year and many shorter trips all over the western USA. The pop-top is fabulous and so is having a fridge! I'd gladly give CCV a 4.5 rating, but Google won't let me.