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CARRIE SCHERMERHORN

1 year ago
1/5

Campsite: Sunrise Ranch

Accommodations are dated and beds too short for tall people, shared bathrooms are not adequate, showers are very small, hot water runs out. Was supposed to receive a refund for days I paid for but was not going to stay and they cannot seem to process a refund. When I called them out on it they insisted it was refunded (very rudely) but the bank has no record of any refund. The business office seems very disorganized and the process of canceling reservations and refunding is not within their capacity to perform.

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