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Bruce Wilson

11 months ago
4/5

Campsite: Death Valley Inn & RV Park

Our room was perfect. Recently remodeled, spotless and fairly spacious. Beds were comfortable and WiFi was fast and reliable.

Other aspects of our stay were hit and miss. Check-in was bad. I arrived to an empty lobby and had to wait 10 minutes for staff to return. Breakfast was pretty bad. Gas station pastries, sad apples and boxed cereal. The parking lot is cramped.

Suggestion to management: if you are not staffing for full coverage you should have meal breaks regularly scheduled and posted for customers and included in your hotel listing. You have seen this kind of thing at the post office: 9am-5pm except 12:00-12:30 for example. Arriving in the cold and dark to an empty lobby is more discouraging than you might expect. You might want to just give up on breakfast and reduce the price differential between single-occupancy and double or higher.

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