I wish I could write this resort a five start review but if I did, I’d be lying. The resort overall is a very beautiful place, every amenity you could ever want. As for some of the employees, I cannot say the same, unfortunately. Nicole has been very rude and disrespectful every encounter I have had with her. If you have any questions I highly recommend ask anyone BUT Nicole, she speaks to you as if you are a piece of dirt on her shoe and gives this resort a bad name. I’ve watched her multiple times be rude to customers and her coworkers. When I talk to her or have a question she makes me feel as if she doesn’t have time to address my concerns and has better things to be doing like worrying about her love life outside of work. If I were the owner of this establishment I would definitely be concerned with the way she treats paying customers.