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Brad Jones

2 years ago
3/5

Campsite: Queen Valley RV Resort

Called and inquired if they had a public dump station (I'm boondocking in the area and there are very few dump stations this side of Phoenix.) They said yes, it's $20, pay at the office. Very nice person at the office took my money and gave me a map to the dump station. I asked if I could also dump a bit of household trash in their dumpsters and she said yes. Proceeded down to the dumpsters and as I was returning to my RV was confronted by a man who identified himself as the manager who very rudely informed me that "you paid to dump, not for trash." I told him the staff had OK'd it. He stormed off, presumably to berate the staff, and the whole thing was very unpleasant, unwelcoming and unnecessary. If the office staff were in error, fine, work that out with them. There's no excuse to be rude to customers, especially when the fee to dump is easily twice what it should be. Use this place if you must but the manager needs some remedial education on customer engagement.

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