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Bonnie McFarland

2 years ago
1/5

Campsite: Silverado RV Resort

We have stayed at this RV Resort 3 winters. We were looking forward to our 4th stay. The park itself is nice and the people were friendly. Only issue is the utilities are not located in a good spot so it is somewhat difficult to hook up sewer and water. The manager does a good job. The problem we experienced was with the new management company. We reserved our spot on a month to month basis. We paid the rental fee for December that was listed on the MAR Properties website. Approximately $660.00 a month. We discussed that we would be staying until the end of March. Due to their cancellation policy, we did not want to pay the entire 4 months.

If you cancel within 10 days they keep the entire rent not just the deposit. You never know when an emergency may occur so renters beware. December 29, 2023 we called MAR to pay for January. Imagine our complete shock when we were told it would $1358.00 + utilities!! We thought that was a huge mistake. We called 3 different times and were told the same thing. I went to the office and the manager said she had just received an email that morning with the new rates. No heads up when we first booked, no explanation to the park manager or anything. We were told we could sign a lease and the amount would be less. However, there is a $200.00 nonrefundable application fee for each occupant. It is peak season here in AZ and every RV park is full except for Silverado. No wonder! We finally were able to find a very nice park who graciously put us up in their temporary site area due to our situation. It is a better experience and the site is perfect. We feel we were blindsided by MAR Properties. They knew they were going to raise the rates long before November when we booked. We will never stay at another MAR property and we will never recommend them.

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