We recently stayed during the snow season. If your looking for a great family friendly place this is it. The staff is polite, friendly, curtious and helpful. The staff always went out of the way to help us. The food was great! Did the sleigh ride and our guide was very informative and friendly. The chili we had during the sleigh ride was the best I've ever had. If your looking for a great vacation or getaway this is the place to come to!