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Blain Burgess

1 year ago
2/5

Campsite: Yakima River RV Park

Nice, clean, relatively quiet park.

Stayed here several times. Each time it's more obvious the park has outgrown the owners management ability. It appears it's not fun anymore for them.

Couple examples:

1) Confirmed reservations for 4 sites next one another 11½ months ago. Had to contact the owner (extremely rude attending employee suggestion) to get 4 spaces relatively close together. (Don't be concerned to contact the owner, she's used to it). No apology for rude employee... One that made reservation no longer worked here....

2) We have a pet friendly site. Walking our Aussie Bella, we stopped to visit a neighbor. After a couple of employees had stopped over a couple days to visit and share a story. Next day (visiting again) owner paused while driving by and said, pets have to stay in pet friendly site. Asked if we move our chair a few feet to gravel, nope!

Apparently employees weren't trained on this either.

Follow up,

Example#3 is in owners reply.

Employees.... we get what we get. Wow that's a motivator and why do any training, they are what they are.

Hopefully Retirement #2 will set better.

Thank you for your reply.

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