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Bailee Cole

1 year ago
1/5

Campsite: Spring Valley Campground

If I could leave no stars I would. This is a campground we've camped at for 10+ years and it has changed drastically in the last few years. It was always beautifully kept and the pond and pool were well cared for. Everything has been taken out of the pond and algae is everywhere even though the pictures online still show it being well kept and swimmable. Also the two fishing docks are falling apart and dangerous to stand on. The playground is very unsafe and can't be used without supervision or fear your children will be harmed. The pool was very dirty, feathers from their rooster that is kept at the campground and hair/dirt were all over the pool. They also close the pool when the store closes so one day it closed at 4pm. We also had a large party planned with 7 + campers and the cabin and pavilion and they decided to tell us that we couldn't have it after we had talked to them 10 times about the event and invited people that they would get $2 per person attending. They were very hard to communicate with and not accommodating whatsoever. They did end up giving full refunds after multiple complaints but one of the parties didn't have their card number available right away so now they are refusing to give them a refund without informing them they needed to call back within a few days to receive the refund. I am very disappointed by this campground as it has always been a place I've recommended and enjoyed visiting but I think this will be our last trip. Hopefully they can make necessary improvements and change of management and grounds keeping to get this place back to how it use to be.

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