We went for the first time for their Halloween weekend. My daughter had a blast. I'm still new to my camper and unfortunately I ended up taking out one of their water/electric stations. I was mortified. I immediately drove back to the office to run in and tell them. Cue my instant uncontrollable sobbing. I was so embarrassed and.felt so bad. The staff could not have been more wonderful. They calmed me down, reassured me that this was not the first or last time it has/would happen. They moved me to a new site, backed me in and continued to check on me throughout my stay. We'll definitely be back :)