Check in was friendly. The gal working in the office was very helpful explaining the rules and took time to go over a map of the area. The amenities on-site are great: laundry, shower/bathroom, office with stuff you can buy such as smore ingredients etc, firewood, ice, trash, propane. I'm going to go back to the showers and bathrooms. I'll admit, I'm particular about bathrooms and showers- if they're dirty or dark I'm grossed out. These are the cleanest showers and toilets I've experienced camping. Very well lit, clean, no little camping spiders that you normally see in these types of places. I happily showered every single day and had no issues using the restroom either. The lots are okay sized, not a ton of room for the kids to play on our lot but the campground was so quiet I didn't have an issue with them running around the place. Lots of people walking dogs and riding bikes on the premise. No loud, late-night parties or anything, we slept well all week. The gulch is nestled in a flat area surrounded by rocks and tall trees, super pretty. We did do some rock climbing which was enjoyable. We haven't had any issues with hosts or employees being in our business or lots like I've read in past reviews. Location is good, about five minutes from Custer. This worked out as they have a grocery store, dollar general, and lots of neat shops- running into town for forgotten items was a breeze. Not a bad drive to the other attractions either. *** Editing from a 5 star to a 2 because I was just taken by surprise. We were tucking the kids in for bed and intended on leaving our screen door open so we could hear them while we sat out by the fire... we just had an older gentleman walk up to our camper door and ask if our air was on. I told him it was and he proceeded to tell me that we cannot run the air and have the screen door open as "they're not paying to cool the outside". I'm a little bit speechless as I assumed the almost $450 we spent to stay payed for our minimal electricity usage. We've barely been at the site due to exploring the attractions. Definitely rubbed me the wrong way and took me back to my childhood with my dad yelling at me about keeping the door open. We've done a lot of camping and I've never had someone tell me what I can and can't do with my camper door as a paying customer. Guess the reviews about the staff popping into lots and interjecting their thoughts is true. Unfortunately you've lost future customers. Tip for management, if you have quiet, paying customers that aren't causing issues- leave them be. I get being cost-efficient, but we've more than paid for our usage 🙄