This was our 2nd time staying at Jellystone Mill Run. We had a great time in 2022; the upper pool was the highlight of our weekend (kids ages 10 and 12.) Our rental cabin was very small but was adequate for our needs as we spent most of the day outdoors. I was surprised at how clean it was for being a "rustic cabin"
For our 2023 trip, the exact opposite was true. The upper pool water was freezing and there were young lifeguards using their cellphones and chatting with other employees. Due to the tornado the week before, we were allowed to bring our own chairs, which we were grateful for. The pool bathrooms were extremely clean.
The Saloon had very limited ice cream flavors available when we visited (almost 8pm) and one of the employees couldn't tell me if a flavor had any peanut or tree nut ingredients, even though there is a sign on the display case reading: "Allergies? Ask us for details on products"
Lastly, our cabin this weekend was lacking in the cleanliness department. When I wiped up water off of the floor, the paper towel was black. We did not walk in our cabin unless we had shoes on due to this. The silverware organizer (see picture) was filthy. All utensils had to be washed prior to use. Several cups and bowls were also not cleaned properly. There were a lot of cobwebs and dead bugs hanging from the windows, ceiling fan and a/c unit. The bathroom, however, was very clean. The shower floor had been scrubbed very well.
Overall, it was a nice trip; just a few things to improve on that would justify the cost of staying.