I belong to an organization that comes to Ocean Park once a year, if not more often. I have been staying at Ocean Park Resort for about 15 years or more, and this trip is the last time I will EVER stay there! I have a service dog and showed the woman at check-in. She said everything was fine. About 45 minutes later, there's a knock on the door. I open it. A man is standing there and says I'm the "general manager, " and I want to know what kind of dog you have, what kind of service does it do, and on and on. I told him go to get the letter from my Dr. and her ID card. He proceeds to tell me there is no ID for service digs and the letter from my Dr. doesn't mean anything. I tried to tell him yes it does, and yes, they do. That I paid $200.00 to register her. He waves this piece of paper in my face that says you don't register dogs. I asked if he was calling me a liar, and he proceeded to tell me if I continue to argue with him, he will kick us out. At this point, I am not going to argue with him and go to shut the door. He tries to put his foot in, and I told him if he didn't remove his foot, it could end up bruised. He left. Found out that night, he had treated 3 other couples who were with the same organization very rudely also. I called the people who had booked the rooms and told them all that happened. The Resort will NEVER see our group or SEE any of OUR MONEY AGAIN.!!!! TERRIBLE TREATMENT AND A RUDE MAN!!! 20 plus years of business lost because of him.