Broken hot tub was in total disrepair (zero heat and multiple visibly broken features in addition to filth). We were not warned and were charged the full amount for the room. We would not have stayed here (or driven six hours each way) if we knew.
The primary sitting area in the cottage (the couch) was also broken. The room smelled strongly of artificial fragrance. I cannot say for sure, but this is likely to cover either mold or dog related smells. There were clear signs that there had been a history of mold in the unit.
The location is great and the staff were polite. That said, there is no ethical way to continue renting out a badly damaged unit at full price without any repairs. It’s completely unconscionable and should have never happened. Take the listing down and do the routine maintenance necessary to make sure you’re able to offer your guests what your advertise and promise to provide.
We cut our stay short, unfortunately.