My boyfriend and I booked two nights at Paradise Cove in one of the modulars. Upon arrival the first thing we noticed, but we're not previously warned about, was the heating being broken in the unit with a note saying to use the provided space heater. The heater we found in the closet was barely larger than an alarm clock. We called the man that checked us in and to his credit, Andrew was there very quickly with an additional heater as it was very cold that day. Andrew, and his dog Moose, would end up being the only bright part of this location. Underneath the bed we found someone's reading glasses covered in dust, urine under the toilet seat, and hair in the bath tub. We didn't end up attempting to cook that evening but the following morning while making breakfast we discovered that the stove leaks gas. We only came to realize this after it pooled under the surface of the range and exploded. The entire unit shook and my boyfriend had the hair burned off his hand and his pants singed. It was extremely scary and we were very lucky he wasn't injured worse. I let the staff know and asked for some type of way to cook. The manager came and after discussing it we decided to move to the unit next door that was already rented by someone else but he wouldn't be arriving until the next morning so we could only move if we agreed to check out early. The other unit was all electric and much safer but there is significant water damage under the flooring, it is very bowed with a lot of soft spots. It also has a pretty aggressive ant infestation in the bedroom.
I was hesitant to write a review as I have never written a negative review for a company. It has the feel of a small business so I was especially reticent, but my boyfriend's family have been members for 35 years and pay maintenance fees. To find everything in such disrepair and decay is extremely disappointing. Upon check out we were not offered any of our stay fee back, and I've yet to see the return of my deposit.