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I booked a site in the upper camp area not knowing how it was a long walk to the dock area. I was not happy with the spot . The management and the staff there went way out of their way to make sure that I was taken care of and found me a more suitable spot on a very busy week. The person in the Washington office saved my vacation . I have stayed at this resort a few times and I always feel very welcome . Thank you Staff at Paradise Cove . I will see you all again soon