Review: Cape Kiwanda RV Resort and Marketplace

  • $22.00 /night
  • (2.5)4 reviews
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Apryl L

11 months ago
2/5

I want to post a wonderful review of this place, but we had a pretty disappointing experience. We originally decided to stay because they have an indoor pool. We were very excited about that so we paid the $115 for our spot and did enjoy the pool that evening. In the morning we wanted to have one more swim before checkout at 11. So we searched the paper we had been given as well as their website for pool hours. We couldn’t find them but we saw that the attached store opened at 8 so we assumed the pool probably did too. Gathered our swim gear and kiddos and headed for one last swim. When we got there they had some sort of exercise swim going on and we would not be allowed to swim till 11, check out time. Needless to say we were a bit annoyed and the kids were very disappointed. We requested a partial refund since we believe that there was definitely some false advertisement going on. The attendant would only reimburse $10 of the over $100 we paid. Better than nothing I guess but we won’t be back. Need some work on customer skills for sure- and clearly posted pool hours- Not just on the pool door!

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