The amenities and resort are great. Clean facilities. However, beware of their financial services. I signed an annual contract for a wet slip in May 23’. Our rate for our wet slip increased a few months later in August 23’ but they did give us an advance notice in July which was understandable, but then at the end of the calendar year in Dec., they charged my card stating I owed additional money for the rate, which I had already paid for in full. They have a different amount in their system then the invoices they sent after the first rate increase. I was charged without any heads up notice. To make matters worse they did it on Christmas Eve. I haven’t been able to get the charged fixed and haven’t been able to get a response back from management. Hoping they read this and correct the issue.
1/23/24: Update. The resort conducted a financial audit of my account and found that a refund was due. The resort issued a refund and we are in good standings. I appreciate their willingness to continue to investigate the rectify the error. Thank you!!