Joyce, the owner, was terrible. After agreeing to meet with us on Friday from 10-5, we showed up and she wasn't there when we arrived. We patiently waited. When she showed up we approached her, along with some other guests, and she was very short and crude with all of us. Instead of being polite and asking us to wait a few minutes before she could assist us she just stated “Can you come back later?” Having a background in customer service and retail management I was pretty shocked at her interaction with us but still politely agreed. When my mother returned on Monday, (against my better judgement- the first interaction with this woman was enough for me to never go back) Joyce seemed to still be in a terrible mood, was very judgmental and abrasive towards my mother and seemed to have many incorrect assumptions about us (Including that I lived locally with my children) (But i learned from a guest there that there are residents at Sundowner that are locals and have lived in the park for MANY years.) Even though there had been prior communication with Joyce before going to originally meet her; her whole attitude changed once we arrived. Do not recommend taking the time to deal with her. There are other campgrounds/RV parks with people who actually display southern hospitality and have much nicer grounds.