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Everything is laid out plainly and clearly on their website. I was able to search for everything that I needed from my cell phone without any issues. Also, and emailing back-and-forth all of my questions were answered-before I even arrived. Gary was super friendly and answered all of my dumb questions on the spot that I came up with. He helped me set everything up and I am looking forward to staying in my new home hopefully for the next year or so.