I'm very upset with the fact that I have to be writing this review, as I've been going to Rogers Rock Campground with my family since I was a baby (and I'm now 24). But - this year was an absolute disgrace and NYS nor the campground did anything about it. My family and I will never be going back there due to our terrible experience this year.
Incident #1: The campground used to have a grounds keeper or a trooper who would drive around to make sure that campers were safe and following the quiet hours at night time, to be respectful of all of the campers in tents. This year, they had neither. This was a huge issue because the campers next to us were partying (extremely loud) until 5:30 a.m. in the morning... I wish I was exaggerating. We could not fall asleep and telling them to please be quiet ourselves only made it worse as they were disrespectful people who told us to screw off. Back in the day, they would've been kicked out of the campground after 2 warnings if they were loud during quiet hours. This happened 2 nights in a row (Friday and Saturday night) which completely ruined our trip since we were forced to sleep during the day due to how exhausted we were. I very nicely expressed how upset we were after Friday night, and the campground said they would come around to tell them to be quiet going forward. I'm not sure if they did, but Saturday night was the same - and when I went up to the front around 12:30 a.m. to let them know they were still making noise, no one was there. There was a sign to call a non emergency line to reach the campground off-hours but no one even answered it. So, we had to deal with partying until 5:30 a.m. for a second night in a row. When we were checking out, I asked if we could please get a refund for those two nights/days since we were completely out of commission due to the campground failing to enforce their rules. We were met with dazed and confused looks, saying they would file a claim with the NYS Dept. of Environmental Conservation to see if we can get our refund processed. 2 weeks later, we received a letter stating "we are unable to offer refunds for events, decisions or circumstances that are beyond the Department's control" and signed by Jessica L. McBride, Campground Program Supervisor. So, they are telling me they have no control over enforcing their OWN campground rules...? Because they sure did every other past years we've been there! So, since receiving this letter - I am writing this as a warning to other families to not use this campground as they are understaffed and do not enforce their guidelines / care about their paying campers. If people at the campground decide to party till 5 a.m., you are just going to have to deal with it. It's a free-for-all now.
Incident #2: Saturday night around 2 a.m. while we were up due to the noisy campers next to us, we heard a very loud crash and bang (it was very scary) and noticed that a tree very close to one of the sites (with campers on it) had fallen down in the woods. The tree was so tall, that if it had fallen the opposite way, it would have hit those campers at that site (so extremely dangerous). Thank God it fell the opposite way. But after that, we were super freaked out and concerned. That's another thing the campground should and used to be doing - they would check all of the trees within the radius of the camp sites to make sure to take down any dead trees or trees that had potential of falling. But apparently, not anymore! While we were there, two trees fell (that one and another one right over the bridged entrance after the main bathrooms). So, just another example of it being a free-for-all campground with no safety protocols or services they promise being enforced.
Just wanted to share my family's experience in the hopes that it may deter other families from dealing with what we had to deal with while we were there. There are so many campgrounds on LG, I would suggest to definitely find one that is safe and stress-free for your family! Cause Rogers Rock is the exact opposite of that, sadly.