Review: Getaway Catskill Campground - New York

  • $79.00 /night
  • (4.0)5 reviews
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Lucy InTheSky

1 year ago
2/5

It’s really nice here, easily a 4-star review apart from the fact that staff were completely unresponsive via email/AirBnB. I emailed with a question prior to our arrival - no response. Sent another email as soon as we got there - no response. Absolutely zero responses for the entire time throughout our stay, despite an automated email encouraging us to get in touch if we had any questions!! What on Earth? Really bad customer service, which was a huge shame to experience.

Otherwise, great place as long as you don’t mind some huge bugs sharing the cabin with you. The bugs were a little unnerving but the location is in the middle of the woods so it’s to be expected. Also, a bit tacky to charge for every single extra in the cabin. We brought our own food etc though so were fine.

If you can somehow get the staff to respond to any questions you might have, or have none, then you’ll probably have a great time here for a night, but I don’t think I’d stay for more than one.

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