I have been going here since 2020 and had never had a bad experience until this past weekend. They have a lot of things they should re-evaluate if they want a future for this place. First, the lady at the front desk is VERY disrespectful. She called my friends and I stupid over a misunderstanding we had about the check-in, made racist comments towards another friend of mine, and threatened to use a whip on us. Second, the bathrooms are actually DISGUSTING. There’s cobwebs all over the showers and in the toilet stalls. I’m not a picky person at all and I could care less about that stuff but their bathrooms are at the point where it wouldn’t even pass an inspection…9/10 that i go to use the toilet, the little trash cans are over flowing with nasty, used toilet paper, the toilet seats are always so gross that I’m disgusted to even hover over to use it. The last time I was there, I went to wash my hands and the water came out brown…I thought it was just that sink so I went to the other one and it did the same thing. Do they actually expect people to brush their teeth or even wash their hands in that water??? Also, there is no area in the women’s bathroom to get changed after a shower, because they removed the curtain that was up, leaving no privacy whatsoever. Third, their “system” for reservations is a NOTEBOOK. I think they should look into investing in at least a tablet or something for better organization. My friend and I went to the lady that works there to reserve for Labor Day weekend and before going, we called to confirm and it turns out she had reserved us for Labor Day 2024….I was able to look past the bathroom situation since some of my friends have trailers but after being disrespected by the elder lady at the front desk, I would rather not return.