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We booked online and when we arrived we had to travel to another business to get the keys to get in which I kind of inconvenient after a 5 hour drive. When we finally arrived in our cabin It was raining and the roof was leaking in the living room. I contacted the staff to advise them of the leak. I was advised the owner would be contacted. Well we stayed there two nights with the roof leaking the whole time. When i was checking out I was advised we would be credited $75 for the inconvenience. Well that never happened and when I called they advised they would take care of it. This was weeks ago and we still have not received a credit. Alpine is a beautiful place just don't stay here!