I would not even give one star, but I have to check at least one.
I had called to make a payment on my storage unit and was told I was current. Was communicated that if I made a payment, it would push me to January 2021. I stated that I would get my one piece of furniture out in December. In December, I was charged with liens, lawyer's fees and anything else this business could charge me for. Have been trying to save the life of my special needs kid for the last 1.5 years. I asked for some of the fees to be removed, and I would make a payment since I was totally shocked that I owed anything based on recent feedback from this business. The owner said no because I had been late 6 times. Do you think I am focused on this unit versus saving my only child's life? I communicated that two people on my husband's side had died of COVID and 4 people on my side had the illness. The owner said pay out including all fees. What lack of compassion!!!!!!! This is 12/23/20. So much for the Christmas spirit and human compassion. Mr. Owner, you just don't know what you life entails and you may need compassion yourself one day. I am moving out ASAP and will NEVER in my life even look towards the direction of this business. If you want to do business with a compassionate business owner, run from this business. The treatment I felt was inhumane. It's all about the money. That is all this business cares about. What a pity for society. He will not get another cent from me.