Had a booking for one night last summer while traveling to NH to visit friends and family. I'm originally from Plymouth, so I'm familiar with the campground but didn't realize it had changed hands. A few days before my Reservation, my husband had a heart attack and all my plans changed. I called to cancel and requested a refund since it would be unlikely that I would be able to return. They said they couldn't refund my money and could only give me a credit which had to be used within a year. I explained it was unlikely I could make that work. They booked me a reservation for this year without my knowledge to use the credit. When I called to explain I had no travel plans for NH and didn't make a reservation, the very rude owner said then I would simply lose the money. They were absolutely unwilling to just keep a credit on file or refund my money. This is not how the Killions did business and it saddens me to see their business run by greedy, rude people in their place. I wouldn't recommend you stay here...there are plenty of other options. To the owners...you should be ashamed of how you handled my situation by adding stress and being absolutely disrespectful. I will make sure none of my family or friends give you a dime.