This was my first year using Sunburst Ranch to float the North Fork river. I have previously used Twin Bridges for ~15 years to float the same river. Last year I eventually got fed up with Twin Bridges poor service and decided I would go elsewhere. I was blown away by the service and accommodations at Sunburst Ranch.
I think throughout the year of planning this trip I called and spoke to Stephanie ten times just to ask questions and confirm details. Every time we spoke she was great and answered all my questions thoroughly. I floated Hammonds Mill and The Landing twice each. These floats are great. We stayed at The Overlook and Memories Made cabins and were totally blown away by house awesome the houses were. They have recently been renovated and are so much nicer than anything we are used to staying in for a float trip. The both sit right next to each other and it was great for our group of around 30 people between the two houses. These houses allowed us to still be together and easily cook large group meals after we got off the river.
My favorite part about the folks at Sunburst is that they were willing to work with me. I float with a large group that likes to have a good time on the river (I.E. can't typically drive home from a day of floating). My biggest concern about using Sunburst was that my group was used to either staying at the take out point or being bussed back from a day on the river so we had never had to worry about driving after floating. Stephanie was able to work out a day where they actually picked us up from our lodging in a bus and delivered us home after floating. This is just one small example of their flexibility and customer service.
I can't say enough great things about Sunburst Ranch. I will absolutely be back here soon. The staff, Stephanie in particular, is terrific and well organized. The floats and lodging are tremendous and extremally reasonably priced.