Review: Emerald Lake Resort

  • $0.00 /night
  • (3.4)5 reviews
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Lisa Iturri

10 months ago
1/5

I have lived here with my partner for a year and going on our second year, when we had to leave because the property manager Dave, stole from us and when confronted he stated "it's always a fight with you guys, I don't want to hear it just go ahead and leave."

We left the park for 3 days and told the front desk and everyone else we see around the community that we would be coming back after a short work trip. We packed up everything and left at our spot two wooden decks we were originally given by Dave when the last tenant left them. He stated "yeah no one owns these, help yourselves." Which we verified with the last tenant he left them because he too was warranted to leave after the manager wasn't following through and was fed up. He originally bought the RV with the decks.

This deck was perfect as we have a 9 year old German Shepherd that needs that help to get into and out of the RV.

So this guy waited like a coward when we were gone to take the decks. Which we moved by hand ourselves, clean and fixed up the loose boards and nails sticking out.

I have now waited 2 weeks for the return of the yearly membership I had just purchased and the rent we never got to finish. Before we left, we gave Josie our information to have the refunds sent. Her, my partner and myself were all there to witness Dave saying the park was going to give us "100% refund on everything." We have waited, and of course he does not honor his word.

The park manager has now stolen from us twice and I have started the legal paperwork and will be filing a complaint with the TCEQ and the Texas Workforce Comissions once it hits the 30-day mark.

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