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I made reservations but had to cancel. was under the impression there was more to the small cabins than what they actually are.It would not have accommodated us plus 4 little grand babies. I canceled over a week before the scheduled trip. their cancellation terms are" 48 hrs " to receive a refund. no stmt of needing written request for canceling and "if" their review of the reason for canceling is approved you may get your money back within a month. this was early July , now September and they are still giving excesses as to why i will not receive a refund. I am out $156.56. i would give a 0 if it were an option.