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I found this campground very conveniently placed for ease of access to the Smokey mountains national park. The staff are very helpful and thoughtful. One noteworthy instance of their service was when leaving to go hiking for the day, I purchased a large amount of fire wood in the morning to be delivered to my campsite. Driving back in for the evening I noticed it likely had rained while we were out and dreaded the thought of having a bunch of soaked firewood for the evening. To our surprise we got back and the firewood we ordered was already covered in a a small tarp to prevent it getting wet. A small gesture but found it very thoughtful and meaningful. I will definitely be coming back here with my family.