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Overall, very friendly staff in the complex. Free drinks while you gamble and the staff did a great job going around getting drinks frequently enough. Also if you earn 300 points in one day before 11:59 pm, you can get a free room coupon from a kiosk.
The hotel rooms were very spacious, had a dorm sized refrigerator, microwave, alot of pillows, and the beds were very comfortable.
The Back Bay Grill & Games had very good pizza. We ordered for pickup. The wait to get a table was between 40-60 minutes (Labor Day evening).
Would definitely go back if it wasn't so far from Green Bay (approx 4 hrs 45 minutes).