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We had an emergency on the day we were to arrive and were unable to make it. They refused to give us any money back saying we didn't cancel 7 days prior to our reservations when we didn't even have our reservations 7 days prior. I understand keeping a deposit or the cost of 1 night but to not give us a dime back is poor business! We will never try this place and will tell everyone we know who camps to avoid it as well!! Not recommended believe it or not emergencies do happen!!